/* ─────────────────────────────────────────────────────────────
 * pages/support.css — 고객지원 페이지 (scoped .cs-*)
 * Uses theme.css tokens. Enqueue only on the Support page.
 * 한글 줄바꿈 규칙(CLAUDE.md): keep-all + .ln 블록 줄바꿈.
 * ───────────────────────────────────────────────────────────── */

.cs-page, .cs-page * { word-break: keep-all; overflow-wrap: break-word; }
.cs-page .ln { display: block; }

.cs-section { padding: var(--s-16) 0; }
.cs-section--alt { background: var(--c-bg); }
.cs-kicker {
  font-size: 13px; font-weight: 700; color: var(--c-primary);
  text-transform: uppercase; letter-spacing: 0.1em; margin: 0 0 var(--s-3);
}
.cs-head { max-width: 720px; margin: 0 0 var(--s-10); }
.cs-head h2 { font-size: 30px; line-height: 1.25; letter-spacing: -0.02em; margin: 0 0 var(--s-3); }
.cs-head p { font-size: 16px; color: var(--c-fg-3); margin: 0; line-height: 1.7; }

/* ── HERO ─────────────────────────────────────────────────── */
.cs-hero {
  background:
    radial-gradient(900px 500px at 78% -10%, rgba(255,255,255,0.10), transparent 60%),
    linear-gradient(160deg, #00366b 0%, var(--c-primary) 48%, #0a3f78 100%);
  color: #fff; padding: var(--s-16) 0 var(--s-20);
  position: relative; overflow: hidden;
}
.cs-hero-inner { position: relative; z-index: 1; }
.cs-hero .cs-kicker { color: #9fc2ea; }
.cs-hero h1 {
  color: #fff; font-size: 46px; line-height: 1.18; letter-spacing: -0.025em;
  margin: 0 0 var(--s-4); max-width: 17ch;
}
.cs-hero-lede { font-size: 18px; color: #cfe0f2; max-width: 56ch; margin: 0 0 var(--s-10); line-height: 1.7; }

.cs-channels { display: grid; grid-template-columns: repeat(3, 1fr); gap: var(--s-5); }
.cs-channel {
  background: rgba(255,255,255,0.07); border: 1px solid rgba(255,255,255,0.16);
  border-radius: var(--r-lg); padding: var(--s-6); backdrop-filter: blur(6px);
  display: flex; flex-direction: column; gap: var(--s-2);
}
.cs-channel-ic {
  width: 44px; height: 44px; border-radius: var(--r-md); background: rgba(255,255,255,0.14);
  display: flex; align-items: center; justify-content: center; margin-bottom: var(--s-2);
}
.cs-channel-ic [data-lucide] { width: 22px; height: 22px; color: #fff; }
.cs-channel-label { font-size: 13px; color: #9fc2ea; font-weight: 600; letter-spacing: 0.02em; }
.cs-channel-value { font-size: 24px; font-weight: 800; color: #fff; letter-spacing: -0.01em; }
.cs-channel-value.is-sm { font-size: 19px; letter-spacing: 0; word-break: break-all; }
.cs-channel-note { font-size: 13px; color: #b6cce4; margin-top: auto; padding-top: var(--s-2); }
.cs-channel--muted { background: rgba(255,255,255,0.04); }
.cs-channel--muted .cs-channel-value { color: #cfe0f2; }
.cs-soon {
  display: inline-block; font-size: 11px; font-weight: 700; color: #00366b;
  background: #9fc2ea; padding: 2px 8px; border-radius: var(--r-round); margin-left: 8px;
  vertical-align: middle; letter-spacing: 0.02em;
}

/* ── 이용 가이드 ───────────────────────────────────────────── */
.cs-guide-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: var(--s-5); }
.cs-guide-card {
  background: var(--c-surface); border: 1px solid var(--c-border); border-radius: var(--r-lg);
  padding: var(--s-6); display: flex; flex-direction: column; gap: var(--s-3);
  transition: border-color .15s ease, box-shadow .15s ease, transform .15s ease;
}
.cs-guide-card:hover { border-color: var(--c-primary-tint); box-shadow: var(--sh-md); transform: translateY(-2px); }
.cs-guide-ic {
  width: 46px; height: 46px; border-radius: var(--r-md); background: var(--c-primary-softer);
  display: flex; align-items: center; justify-content: center;
}
.cs-guide-ic [data-lucide] { width: 23px; height: 23px; color: var(--c-primary); }
.cs-guide-card h3 { font-size: 17px; margin: var(--s-2) 0 0; }
.cs-guide-card p { font-size: 14px; color: var(--c-fg-3); margin: 0; line-height: 1.7; flex: 1; }
.cs-guide-link {
  font-size: 14px; font-weight: 600; color: var(--c-primary);
  display: inline-flex; align-items: center; gap: 5px; margin-top: var(--s-1);
}
.cs-guide-link [data-lucide] { width: 15px; height: 15px; }
.cs-guide-card:hover .cs-guide-link { text-decoration: underline; }

/* ── FAQ ──────────────────────────────────────────────────── */
.cs-faq-layout { display: grid; grid-template-columns: 240px 1fr; gap: var(--s-10); align-items: start; }
.cs-faq-cats { position: sticky; top: var(--s-6); display: flex; flex-direction: column; gap: 4px; }
.cs-faq-cat {
  appearance: none; background: none; border: 0; text-align: left;
  padding: 11px 14px; border-radius: var(--r-md); font-size: 14.5px; font-weight: 600;
  color: var(--c-fg-3); cursor: pointer; display: flex; align-items: center; gap: 9px;
  transition: background .12s ease, color .12s ease;
}
.cs-faq-cat:hover { background: var(--c-surface-alt); color: var(--c-fg-1); }
.cs-faq-cat.is-active { background: var(--c-primary); color: #fff; }
.cs-faq-cat [data-lucide] { width: 17px; height: 17px; }
.cs-faq-cat-count { margin-left: auto; font-size: 12px; font-weight: 700; opacity: .7; }

.cs-faq-list { display: flex; flex-direction: column; gap: var(--s-3); }
.cs-faq-item {
  background: var(--c-surface); border: 1px solid var(--c-border); border-radius: var(--r-lg);
  overflow: hidden; transition: border-color .15s ease, box-shadow .15s ease;
}
.cs-faq-item.is-open { border-color: var(--c-primary-tint); box-shadow: var(--sh-sm); }
.cs-faq-q {
  width: 100%; appearance: none; background: none; border: 0; text-align: left;
  padding: var(--s-5) var(--s-6); display: flex; align-items: center; gap: var(--s-4);
  font-size: 16px; font-weight: 600; color: var(--c-fg-1); cursor: pointer; line-height: 1.5;
}
.cs-faq-qmark {
  flex: 0 0 auto; width: 26px; height: 26px; border-radius: var(--r-sm);
  background: var(--c-primary-softer); color: var(--c-primary);
  display: flex; align-items: center; justify-content: center; font-weight: 800; font-size: 14px;
}
.cs-faq-q-text { flex: 1; }
.cs-faq-chev { flex: 0 0 auto; color: var(--c-fg-4); transition: transform .2s ease; }
.cs-faq-chev [data-lucide] { width: 20px; height: 20px; }
.cs-faq-item.is-open .cs-faq-chev { transform: rotate(180deg); color: var(--c-primary); }
.cs-faq-a {
  display: grid; grid-template-rows: 0fr; transition: grid-template-rows .22s ease;
}
.cs-faq-item.is-open .cs-faq-a { grid-template-rows: 1fr; }
.cs-faq-a-inner { overflow: hidden; }
.cs-faq-a-body {
  padding: 0 var(--s-6) var(--s-5) calc(var(--s-6) + 26px + var(--s-4));
  font-size: 15px; color: var(--c-fg-2); line-height: 1.8;
}
.cs-faq-a-body strong { color: var(--c-fg-1); font-weight: 700; }

/* ── 공지사항 ─────────────────────────────────────────────── */
.cs-notice-list { border-top: 2px solid var(--c-fg-1); }
.cs-notice {
  display: grid; grid-template-columns: 116px 1fr auto; align-items: center; gap: var(--s-5);
  padding: var(--s-5) var(--s-2); border-bottom: 1px solid var(--c-border);
  transition: background .12s ease;
}
.cs-notice:hover { background: var(--c-surface-alt); }
.cs-notice-tag {
  justify-self: start; font-size: 12px; font-weight: 700; padding: 4px 11px;
  border-radius: var(--r-round); background: var(--c-primary-softer); color: var(--c-primary);
}
.cs-notice-tag--new { background: var(--c-success-bg); color: var(--c-success-text); }
.cs-notice-tag--ops { background: var(--c-warning-bg); color: var(--c-warning-text); }
.cs-notice-title { font-size: 16px; font-weight: 600; color: var(--c-fg-1); }
.cs-notice-title:hover { color: var(--c-primary); }
.cs-notice-date { font-size: 13.5px; color: var(--c-fg-4); font-variant-numeric: tabular-nums; }

/* ── 오시는 길 ─────────────────────────────────────────────── */
.cs-map-layout { display: grid; grid-template-columns: 1.5fr 1fr; gap: var(--s-8); align-items: stretch; }
.cs-map {
  border-radius: var(--r-lg); border: 1px solid var(--c-border); overflow: hidden;
  background: #eef2f6; min-height: 380px; position: relative;
  display: flex; align-items: center; justify-content: center;
}
.cs-map .root_daum_roughmap { width: 100% !important; height: 100% !important; }
.cs-map .root_daum_roughmap .wrap_map { width: 100% !important; height: 100% !important; min-height: 380px; }
.cs-map-info {
  background: var(--c-surface); border: 1px solid var(--c-border); border-radius: var(--r-lg);
  padding: var(--s-6); display: flex; flex-direction: column;
}
.cs-map-info h3 { font-size: 18px; margin: 0 0 var(--s-4); }
.cs-info-row { display: flex; gap: var(--s-3); padding: var(--s-3) 0; border-bottom: 1px dashed var(--c-border); }
.cs-info-row:last-of-type { border-bottom: 0; }
.cs-info-ic {
  flex: 0 0 auto; width: 34px; height: 34px; border-radius: var(--r-sm);
  background: var(--c-primary-softer); display: flex; align-items: center; justify-content: center;
}
.cs-info-ic [data-lucide] { width: 17px; height: 17px; color: var(--c-primary); }
.cs-info-row dt { font-size: 12.5px; color: var(--c-fg-3); font-weight: 600; margin-bottom: 2px; }
.cs-info-row dd { font-size: 14.5px; color: var(--c-fg-1); margin: 0; line-height: 1.55; }

/* ── 문의 CTA (폼 대체) ────────────────────────────────────── */
.cs-cta {
  background: linear-gradient(135deg, #00366b, var(--c-primary)); border-radius: var(--r-lg);
  padding: var(--s-12); color: #fff; display: grid; grid-template-columns: 1.4fr auto;
  align-items: center; gap: var(--s-8);
}
.cs-cta h2 { color: #fff; font-size: 26px; margin: 0 0 var(--s-2); }
.cs-cta p { color: #cfe0f2; margin: 0; font-size: 15.5px; line-height: 1.7; }
.cs-cta-actions { display: flex; gap: var(--s-3); flex-wrap: wrap; }
.cs-btn {
  display: inline-flex; align-items: center; gap: 8px; padding: 14px 22px;
  border-radius: var(--r-sm); font-size: 15px; font-weight: 700; white-space: nowrap;
}
.cs-btn [data-lucide] { width: 18px; height: 18px; }
.cs-btn--primary { background: #fff; color: var(--c-primary); }
.cs-btn--primary:hover { background: var(--c-primary-tint); color: var(--c-primary); text-decoration: none; }
.cs-btn--ghost { background: transparent; color: #fff; border: 1px solid rgba(255,255,255,0.4); }
.cs-btn--ghost:hover { background: rgba(255,255,255,0.1); color: #fff; text-decoration: none; }

/* ── Responsive ───────────────────────────────────────────── */
@media (max-width: 960px) {
  .cs-hero h1 { font-size: 34px; }
  .cs-channels { grid-template-columns: 1fr; }
  .cs-guide-grid { grid-template-columns: 1fr 1fr; }
  .cs-faq-layout { grid-template-columns: 1fr; gap: var(--s-6); }
  .cs-faq-cats { position: static; flex-direction: row; flex-wrap: wrap; }
  .cs-faq-cat { flex: 0 0 auto; }
  .cs-faq-cat-count { display: none; }
  .cs-map-layout { grid-template-columns: 1fr; }
  .cs-cta { grid-template-columns: 1fr; }
}
@media (max-width: 560px) {
  .cs-section { padding: var(--s-12) 0; }
  .cs-hero h1 { font-size: 28px; }
  .cs-guide-grid { grid-template-columns: 1fr; }
  .cs-notice { grid-template-columns: 1fr auto; }
  .cs-notice-tag { grid-row: 1; }
  .cs-faq-q { font-size: 15px; padding: var(--s-4) var(--s-5); }
  .cs-faq-a-body { padding-left: var(--s-5); }
}